Terms of service

About these terms

These terms concern use of the Glittersmall website and purchases from the store. Glittersmall is based in Zhengzhou, China.

Please review the product details, payment information and shipping information relevant to your order. If anything is unclear, contact us before paying.

Using the website

Provide accurate contact, billing and delivery information when making an enquiry or placing an order. If information needs correcting, contact us with your order number.

Do not use the website to submit fraudulent orders, impersonate another person, introduce malicious software or attempt unauthorised access to accounts or systems. If you use a customer account, keep its login details private.

Products & order details

Product pages identify the glitter, size and available options for each item. Check the product name, selected weight, quantity and description before ordering.

If you need information about a particular application or product characteristic, ask us about the specific product before purchasing. Do not treat a statement about one product as applying to every glitter in the catalog.

For a requested change to an order, contact us with the order number and the change you would like to make. A request should not be treated as confirmation that the order has already been changed.

Prices & PayPal payments

We accept PayPal. Check the price for the selected product option, the shipping charge, the total payment amount and the currency before completing payment.

For payment instructions or questions about an amount, contact us with your order or product details. Further information is available on our Payment Methods page.

Shipping & tracking

We offer worldwide shipping using DHL, UPS and FedEx. Shipping charges are based on weight.

Contact us to confirm shipping details for your destination and intended order. You can check a shipment using its tracking number on 17TRACK. See our Shipping Policy for more information.

Order issues, returns & refunds

See our Refund and Returns Policy for the 7-day return request window, opened-product eligibility, return shipping costs and PayPal refund processing.

If an item is damaged, incorrect, or you wish to request a return or refund, contact us with the order number, item details and an explanation of the issue. Include photos where they help explain a problem.

Ask us for the applicable return instructions and return address before arranging a shipment. The company contact address on this website should not be assumed to be a return destination.

Nothing in these terms removes or limits any consumer rights or remedies that cannot be excluded under applicable law. Contacting us does not replace or restrict those rights.

Personal information & external services

Our Privacy Policy describes the handling of contact, order and website-use information.

PayPal, WhatsApp and 17TRACK are external services. Their own terms and privacy information apply when you use those services. A link from this website is not a statement that Glittersmall operates the external service.

Updates & questions

We may update this page to reflect changes to the website and its services. An update does not by itself change an existing order or remove rights that apply to that order.

For a question or concern about these terms or an order, contact us using the details below. Include the relevant order number where applicable.

Contact details